Need to report a problem?
For problems or questions concerning:
- Water leaks
- Water pressure problems
- Rusty water
- Water quality
OR Report a Problem using an online form (non-emergency).
To report a water main break please call (419) 424-7192 (select option #2) Mon-Fri 7am - 4pm. OR (419) 424-7193 for an after hours emergency.
For billing problems or questions, please call (419) 424-7190 (select option #1) during business hours.
Please also check the Frequently Ask Questions (FAQ) section.